Do not sell or share my data

Dog Waves, located at 11 rue du Bout du Monde, 77174, Villeneuve-Saint-Denis, France, owner of the online store "Dog Waves", attaches great importance to the protection of your personal data. This policy aims to transparently inform you about our commitment not to sell or share your personal data, in accordance with French legislation, including the General Data Protection Regulation (GDPR) and the Data Protection Act.

1. Commitment to Non-Sale of Data
We formally commit never to sell your personal data to third parties. This includes all information you have provided to us when using our Site, such as your name, address, email address, phone number, and any other data you may share with us.

2. Commitment to Non-Sharing of Data
We do not share your personal data with third parties, except in the following cases:
Service providers: We may share certain information with service providers who help us operate our Site and provide our services (e.g., payment services, delivery, customer service). In these cases, we ensure that these providers respect the confidentiality of your data and only use it within the scope of the tasks for which they were engaged.
Legal obligations: We may be required to disclose your personal data if required by law or if we believe in good faith that such action is necessary to comply with a judicial proceeding, protect our rights or those of others, or ensure the security of our Site users.

3. Purposes of Data Collection
The information we collect is used exclusively for the following purposes:
Account management: To allow you to create and manage your user account, as well as for your orders.
Customer service: To answer your questions, manage your complaints, and provide you with all necessary assistance.
Improvement of our services: To analyze the use of our Site and improve our products and services, while respecting the confidentiality of your data.

4. Your Rights
In accordance with current legislation, you have several rights regarding your personal data:
Right of access: You have the right to obtain confirmation as to whether or not your personal data is being processed and, where applicable, to access this data.
Right to rectification: You can request the correction of your inaccurate or incomplete personal data.
Right to erasure: You can request the deletion of your personal data under certain conditions.
Right to restriction of processing: You have the right to request the restriction of the processing of your personal data.
Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: You can object at any time to the processing of your personal data for marketing purposes.
To exercise these rights, you can contact us at the following address: contact.dogwaves@gmail.com

5. Data Security
We implement appropriate security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or destruction. We are committed to ensuring the confidentiality and integrity of your data.

6. Policy Changes
We reserve the right to modify this non-sale and non-sharing of personal data policy at any time. Modifications will be published on our Site and will take effect upon publication. We encourage you to regularly consult this policy to stay informed of our practices.

7. Contact

We respond to all requests within 24 hours.

Trade name: Dog Waves

Legal form: micro-entreprise

Phone number: +33 6 95 87 42 65

E-mail: contact.dogwaves@gmail.com

Siret: 256 956 478

Siren: 256 956 478 00153

Form of exercise: individual

Field of activity: sale of dog accessories

Customer service hours: Monday to Friday from 8 am to 6 pm, closed Saturdays, Sundays, and public holidays

FAQ https://dogwaves.fr/pages/faq-dog-waves