FAQ - Dog Waves
FAQ — Dog Waves
1. Are Dog Waves baskets really comfortable for my dog?
Yes! Dog Waves baskets are designed to offer your dog a cozy space where they can rest, sleep, and relax. The materials and padding are selected to prioritize everyday comfort, while creating a true little cocoon.
2. How do I choose the right basket size?
The most important thing is to measure your dog when they are lying down, then compare their dimensions with those indicated on the product sheet. If you're hesitant between two sizes, we generally recommend choosing the larger one so your dog can stretch out comfortably.
3. Is my dog likely to destroy their basket?
Each dog has their own behavior: some are very gentle with their basket, while others like to chew or scratch. Our baskets are designed for daily use, but they are not indestructible. If your dog tends to destroy their belongings, we recommend monitoring the first few uses.
4. Are the baskets easy to clean?
Yes. To keep the basket clean and pleasant for as long as possible, we recommend carefully following the care instructions on the product sheet. Regular cleaning helps remove everyday hair, dust, and small debris.
5. Are Dog Waves toys suitable for dogs that chew a lot?
Our toys are designed to accompany your dog's playtime and stimulation. However, no toy is indestructible. For your companion's safety, regularly check its condition and remove it immediately if it shows significant signs of wear or if a part detaches.
6. My dog is picky: how do I know if they will like the product?
It's impossible to guarantee each dog's preferences — and that's precisely what makes them unique! We select our products by prioritizing comfort, play enjoyment, and dogs' common needs. You can also use the photos, dimensions, and descriptions on each product sheet to make your choice.
7. Are Dog Waves products suitable for puppies?
It depends on the product and the puppy's age. Puppies have specific needs and can be particularly attracted to chewing. We therefore recommend checking the indications on the product sheet and always supervising your puppy while they are using a toy.
8. Can my dog use their basket and toys every day?
Of course! Dog Waves products are designed to naturally integrate into your dog's daily life: naps, relaxation, play, and stimulation. As with any pet accessory, regular checks of their condition are recommended.
9. What if the product ultimately isn't suitable for my dog?
Don't panic. We want your experience with Dog Waves to be as simple as possible. Consult our return and refund policy to find out the applicable conditions and the procedure to follow if you wish to return your order to us.
10. Why choose Dog Waves over another site for my dog?
At Dog Waves, we want to do more than sell dog accessories: we want to contribute to their daily well-being. We select our baskets and toys with a simple idea in mind: to offer products that allow your companion to sleep well, play well, and fully enjoy every day.